Plan it. Roster it. Deploy it.
From a multi-day planning board to an Excel-style roster with drag-fill and rotation patterns, then scan-to-deploy on the day. One data set, the whole event lifecycle.
Live · Ops coordination
See your whole operation.
Run it from one place.
ResponderHQ coordinates people, vehicles and events for fire, emergency, mining, utilities and land-management operations: live map, verified deployment, fatigue management and multi-agency coordination, in one system.
- Fire & Emergency
- Mining & Resources
- Power & Utilities
- National Parks
- Major Events
Built by people with decades in incident-management teams, trusted in live operations.
▸ The platform
Duty of care, built in.
Configurable fatigue rules flag breaches on every roster; automatic overdue monitoring SMS-prompts a late person then escalates to their nominated contacts. Welfare that runs without anyone watching the clock.
The field, connected.
iOS and Android keep field personnel in sync: availability, day plans, safety contacts and push notifications, updated in real time as the operation moves.
▸ Events · Live status
See the whole picture, live.
Every active event in a region on one screen, each showing the responders, vehicles, plant and aircraft committed to it — plus the conversation, the documents, and anyone running overdue.
- Live status per event — Going, Being controlled, Patrol
- Committed responders, vehicles, plant and aircraft per event
- Per-event chat and documents with unread counts
- Overdue responders surface on the event card
▸ Plan → Roster → Deploy
Build the whole roster, then deploy it in seconds.
Drag-fill an Excel-style position grid, generate rotation patterns weeks ahead, then scan-to-deploy on the day, with every assignment competency- and licence-checked before it's confirmed.
- Drag-fill and rotation-pattern generation
- Fatigue breaches badged directly on the grid
- Scan-to-deploy and scan-to-return with role-mismatch guards
- Strike teams and a strategic planning board
▸ Readiness · Northern Region
Know you can meet the next call before it comes.
Region readiness levels, allocation buckets and supply-vs-target views tell coordinators at a glance whether they have enough qualified people and vehicles to hold their posture.
- Allocation dashboard: At Work / At events / Rostered / Available
- Readiness counted by qualified role and vehicle type
- Short-horizon event-velocity trend per region
- PDF and Excel exports at resource, event, region and org level
▸ Field · iOS / Android
From the satellite beacon to the operations centre, all in sync.
GPS telemetry from Garmin inReach satellite, Geotab vehicle telematics and Pivotel Tracer feeds the live map, so every crew is visible even without mobile coverage.
Garmin inReach · Geotab · Pivotel Tracer
▸ Roles · Scoped access
Responder
- View and update availability from the mobile app
- See your roster, planned deployments and personal calendar (iCal) feed
- Build your day plan: location, activity, vehicle, crew and check-in time
- Set safety buddies and receive overdue SMS prompts
- Receive push and SMS alerts; respond to availability requests and surveys
- View region-wide and event summaries
Coordinator
- Everything Responders can, across all resources in their domain
- Live operational map: deployed / non-deployed / rostered overview, readiness dashboard
- Scan-to-deploy and scan-to-return with competency and licence checks
- Build and manage rosters, strategic plans, rotation patterns and strike teams
- Monitor fatigue breaches and overdue/buddy safety alerts in real time
- Broadcast messages (in-app, push, SMS), manage documents and post-event surveys
- Transfer resources between regions; coordinate multi-agency campaigns
- Download deployment records at resource, event, region or organisation level
Administrator
- Everything Coordinators can, plus organisation configuration
- Manage users, API keys, GPS tracking devices and contractor resources
- Define deployment roles, competencies, fatigue rules and readiness levels
- Build roster establishment templates and position grid templates per region
- Incident costing, cost codes and validated deployment-time locks
Contract Coordinator and Contract Administrator roles give partner organisations scoped access during campaigns.
ResponderHQ is built by people who have spent decades in incident-management teams. Everything in the platform is designed to reduce cognitive load and keep the right information in front of the right person at the right time.
▸ Common questions
Does it track personnel in areas with no mobile coverage?
Yes. ResponderHQ ingests live positions from Garmin inReach satellite beacons, Geotab vehicle telematics and Pivotel Tracer, so crews stay visible on the map even in remote terrain with no mobile signal.
What happens if a person doesn't sign off on time?
ResponderHQ detects overdue personnel, SMS-prompts them to sign off, and if there's no response, escalates to their nominated buddies in tiers: a lone-worker welfare check that runs around the clock.
Can it manage fatigue compliance for our awards and jurisdiction?
Yes. Each organisation (and region) configures its own fatigue rules (consecutive-day caps, rolling totals, shift-type and rotation-pattern limits), and the platform badges warnings and breaches directly on the roster and planning grids.
Can we coordinate with other agencies without exposing all our data?
Yes. In a shared event, you only see another organisation's resources they've actively deployed into that event, joining requires an explicit data-sharing consent step, and every organisation keeps ownership of its own records.
Is there a mobile app?
Yes. iOS and Android apps let personnel set availability, build their day plan, manage safety buddies and receive push notifications, kept in real-time sync with the web platform.
Can it handle contractors and third-party resources?
Yes. Add ad-hoc people and vehicles on the fly, run them through the same competency checks, and export detailed deployment records to support timely contractor payments.
Does it scale to large multi-agency events and surge operations?
Yes. Plan days ahead on the strategic board, transfer resources between regions, generate rotation rosters forward across weeks, and coordinate campaign-scale assignment (check-in, accommodation, confirmation status) on the state-plan grid.
Is our data secure?
Privacy and security are built into the architecture. Access is scoped by role and region, and all date/time handling is timezone-aware end-to-end so deployment, roster and fatigue records stay accurate across regions and daylight-saving changes.
Ready to see it in action?
We'll walk you through ResponderHQ for your sector and operation type.
Request a demo